In concept, job satisfaction also shows the extent to which. Article pdf available january 2016 with 25,564 reads. This paper estimates the impact of promotions and promotion expectations on job satisfaction using the 19962006 waves of the nlsy79. The e ffec ts of internal marketing, job satisfaction and service attitude on job performance amo ng hightech firm. And while about rated employee satisfaction loyaltyfair treatment as the most important value supporting a businesss longterm success,9 one in four millennials 26% surveyed believe they are very good at engaging millennials and. Abstract this study takes a dynamic multilevel approach to examine how the relationship between an. Empirical study of employee job satisfaction new dimensions in business and management research 31 page department of management sciences, the islamia university of bahawalpur, pakistan employees work in same prefaces. Job satisfaction amongst employees at a public health institution in the western cape nezaam luddy minithesis submitted in partial fulfilment of the requirements for the degree of magister commercii in the department of industrial psychology, faculty of economic and management science, university of the western cape. It contains 30 items and rated on a five point response options. Answer requires either a v or to indicate your appropriate responses.
Execution and selfpower, person liberty, implication, attaching with team. Psychological contract and job satisfaction among hr. Practicing good ergonomics achieves increased productivity, improved health and safety of workers, higher job satisfaction. A study on the factors affecting job satisfaction amongst. Job satisfaction is as a pleasurable or positive emotional state resulting from the appraisal of ones job or job experiences locke 1976. Job satisfaction is a workers sense of achievement and sucess on the job. This study revealed that there is a positive direct effect of job satisfaction. Job satisfaction ppt job satisfaction industrial and. More than 50 percent of articles published in management or management related journals employed the jdi to measure job satisfaction. Job satisfaction is a very important attribute which is frequently measured by. Influence of job satisfaction on employees performance a general perspective kamala saranya research scholar, vels university, pallavaram, chennai, tamil nadu, india. Only the researcher sees and processes the questionnaire. The influence of leadership styles on organizational.
The study of job satisfaction among lecturers seems inevitable since an understanding of the factors involved in job satisfaction is vital in improving the. Job satisfaction therefore is a measurement of job and work expectations and not just an overall holistic attitudinal manifestation. Because satisfied employees are considered to perform and stay loyal, the present paper examines the viewpoints in the literature regarding job satisfaction and delimits the need to address the variables which influence and explain the high and low satisfaction for the specific. Job satisfaction has been defined as an employees affective reactions to a job based on comparing desired outcomes with actual outcomes egan et al. Newman the link between job satisfaction and job performance is one of the most studied relationships in industrialorganizational psychology. Therefore, the purpose of this article is to provide greater under standing of the research on this topic and give recommendations related to the major practitioner. A study on the factors affecting job satisfaction amongst employees of a factory in seremban, malaysia lai chai hong1, nik intan norhan abd hamid and norliza mohd salleh abstract the purpose of this study was to identify the level of satisfaction of the nonadministrative employees toward their job in a company x, seremban.
Stated another way, it is ones effective response to the job. Western michigan university, 2002 given the magnitude of importance in the role of the school principal, it is important to understand some of the job satisfaction factors related to the retention of. These long work hours may be indicative of a strong commitment by clergy to their congregations and community. Correctional officer job stress the influence of perceived occupational prestige by samuel gregory vickovic a dissertation presented in partial fulfillment of the requirements for the degree doctor of philosophy approved april 2015 by the graduate supervisory committee. Job design aims to enhance job satisfaction and performance methods include job rotation, job enlargement and job enrichment. Contribution of the study the following are the contributions that this research study provides. Differences in job satisfaction level at this international company according to location 1.
While luthen 1998 suggested important parameters related to job satisfaction. Ensuring job satisfaction is important for employers as it can reduce absenteeism and staff turnover and save costs on recruitment and retraining. A study of michigan high school principals david a. This thesis follows the style of the journal of applied psychology. Job satisfaction, employee performance, organisational efficiency. Service quality and customer satisfaction in selected. In one of the seminal papers on job satisfaction, freeman 1978 was one of the first economists to analyse the connection between quits and job satisfaction. Anitha, a study on job satisfaction of paper mill employees with special reference to udumalpet and palani taluk, journal of management and science, vol. Job satisfaction ppt free download as powerpoint presentation. The effect of promotion opportunity in influencing job.
Many researches have been made to find out the effect the job satisfaction and motivation have in the productivity of the company. The level of job satisfaction is measured on two types job intrinsic and job extrinsic. Australian journal of business and management research. Most writers agreed with vrooms 1964 judgement that the job descriptive index is without doubt the most carefully constructed measure of job satisfaction in existence. Job satisfaction is also an emotional response to ones duties, as well as the physical and social conditions of the workplace. Mitchell and lassen, 1987, there is a general consensus that job satisfaction is more deliberately researched topic. The influence of leadership styles on organizational commitment.
Fernandez, phd, pe, cpe michael goodman, md, mph exponent health group alexandria, v a abstract the goal of ergonomics is to fit the task to the individual, not the individual to the task. This area has significant managerial implications because thousands of studies have examined the relationship between job satisfaction and other organizational variables. The impact of pay and promotion on job satisfaction. Highly satisfied employees will exert extra effort and contribute positively to the effectiveness and efficiency of their organizations. Influence of job satisfaction on employees performance. The survey has been designed to facilitate easy answering. Job satisfaction will lead to better performance and the employees will be more committed towards their organization.
Job satisfaction is a pleasurable or positive emotional state, resulting from. Correctional officer job stress the influence of perceived. The impact of employee empowerment on job satisfaction. It is the sumtotal of inherent abilities, acquired knowledge and skills represented by the talents and aptitudes of the employed persons who comprise of executives, supervisors, and the rank and. To an extent, employee job satisfaction is a reflection of how well an employees expectations of a job are aligned with the reality of their work lund, 2003. The relationship between job satisfaction, job performance.
Job design aims to enhance job satisfaction and performance. A research report by the society for human resource management shrm founded in 1948, the society for human resource management shrm is the worlds largest hr membership organization devoted to human resource management. Job satisfaction in a narrow sense means attitudes related to the job. The concept of job satisfaction is multifaceted hence a number of theories are advanced to explain what it means and how the theories could be applied to enhance employee performance. The consequences of job satisfaction one widely researched attitude is job satisfaction which is mentioned in chapter 3 of your essentials textbook. Job satisfaction is closely linked to that individuals behaviour in the work place davis et al. Correlation matrix for working environment and job satisfaction correlation job satisfaction top management. Job satisfaction is not the same as motivation, although it is clearly linked.
According to the job characteristics theory, experiencing all the three states brings about internal motivation, growth satisfaction, job effectiveness and general satisfaction. While aziri 2011 mentioned that job satisfaction is under the influence of many factors such as. Job satisfaction aspects rated as very important and very satisfied by employees importance satisfaction 72% respectful treatment of all employees at all levels 1 33%. Employee retention strategies an empirical research. Other influences on satisfaction include the management style and culture, employee involvement, empowerment and autonomous workgroups. Motivating employees learning objectives 1 define motivation, and understand why it is important in the workplace. I, hamed alsemeri, declare that the dba thesis entitled the factors affecting job satisfaction. Job satisfaction made by schermerhorn, job satisfaction is the extent to which individuals feel positive or negative about their work. Job satisfaction and promotions cleveland state university.
Currently, nigerian universities are notable areas of focus a s r egards to per formance of employee. Job satisfaction is one of the most crucial but controversial issues in industrial psychology and behaviourial management in organization. Help organizations understand the importance of having the right people in the right position. Job satisfaction implies doing a job one enjoys, doing it well and being rewarded for ones efforts.
Keith davis, job satisfaction is defined as favorableness or. Job satisfaction is under the influence of a series of factors. However, correlation does not always imply causation and most of the studies cited by locke used simple univariate analysis. African journ al of business managem e nt, 532, 1255112562. A pleasurable emotional state resulting from the appraisal of ones job 1 an affective reaction to ones job. Training, job satisfaction and workplace performance in.
List of books and articles about job satisfaction online. Job satisfaction is the outcome that up to what amount an employees work is considered as important and meaningful. Other influences on satisfaction include the management style and culture, employee involvement, empowerment. In line with the ob jective, the alternative hy pothesis is formulated. Several measures of performance are analysed including absence, quits, financial performance, labour productivity and product quality. It is generally perceived to be directly linked to productitivty as well as to personal wellbeing. Job satisfaction is considered as a vast and profound area of research, many researchers showed that several articles and dissertations are published or written on job satisfaction. In other words, employee job satisfaction is the affective state of. Deloitte employee engagement perspectives engaging the workforce despite this reality, research finds that. In a competitive environment organizations are turning towards an important internal wealth, their employees. It is concerned with such specific factors has wages, supervision, steadiness of employment, conditions of work, social relation of the job, prompt settlement of grievances. Requests for copies of discussion papers and address changes should be sent.
This paper analyses the relationship between training, job satisfaction and workplace performance using the british 2004 workplace employee relations survey wers. This thesis is about the employee satisfaction in a supermarket in mikkeli, finland. Shariah perception has moderating effect in the relationship between motivators and job satisfaction. As stipek notes, this approach is limited to the extent that rewards and punishments are not equally effective for.